✨ Powered by AI

Customer Support
That Never Sleeps

Nova Chat handles 85% of customer queries automatically — with AI that understands intent, retrieves answers from your knowledge base, and escalates seamlessly to human agents when needed.

Start Free Trial → See How It Works
85%
Queries Automated
0s
AI Response Time
98%
CSAT Score
Nova Chat — Live Preview
🤖
Hi! I'm Nova, your AI assistant. How can I help you today? 😊
Just now · Nova Chat
I need to change my subscription plan
Just now · You
🤖
I can help with that! I've located your account. Our Professional plan at $7.99/month includes AI intent detection, RAG knowledge base, and SLA monitoring. Which plan works best for your team?
Just now · Nova Chat · RAG + Intent
We'll go with Professional, 20 seats
Just now · You
🤖
Done! 🎉 Your Professional plan is active with 20 seats. I've sent a confirmation to your email. Want me to walk you through the AI setup in 3 minutes?
Just now · Nova Chat · Stripe ✅

Core Features

Everything Your Team Needs.
Nothing They Don't.

Built for modern customer support teams — from solo operators to enterprise organizations with hundreds of agents.

🤖

AI Intent Detection

LLM-powered intent classification instantly routes conversations to the right team — with 98%+ accuracy even for nuanced queries.

LLM Powered
🧠

RAG Knowledge Base

Upload your docs, policies, and FAQs. Nova Chat retrieves relevant answers grounded in your data — not generic responses.

Smart Retrieval
⚡

Instant AI Responses

0-second first response time. Customers get answers immediately, day or night — no more waiting in queue for simple queries.

24/7 Online
🔄

Seamless Human Handoff

When AI can't help, the conversation transfers to your team with full context — complete history, detected intent, and recommended responses.

Zero Friction
📊

Real-Time Analytics

CSAT trends, SLA compliance, AI deflection rate, response times — a live dashboard your whole team can see.

Live Data
🔗

Multi-Channel

One inbox for website chat, WhatsApp, WeChat, and more — unified on a single platform powered by Chatwoot.

Omnichannel

How It Works

From Setup to
AI-Powered in Minutes

No data science team required. If you can use a spreadsheet, you can train Nova Chat.

1
Create your account
Sign up in 60 seconds. No credit card required.
2
Upload your knowledge base
Drop in your docs, FAQs, and policies. Nova Chat reads and indexes them automatically.
3
Add one line of code to your site
Copy the widget snippet. Nova Chat is live — AI is answering from your data immediately.
3 min
from signup to live AI support
No Code Required RAG Powered SSL Included

Simple Pricing

Start Free. Scale When Ready.

Plans B, C & D include a 14-day free trial. Cancel anytime.

Free
$0/mo
Free forever
  • 1 seat
  • 1 website
  • 1,000 messages / month
  • Basic AI chatbot
  • Knowledge base (500 items)
Get Started Free
Starter
$7.99/mo
For small teams
  • 3 seats
  • 1 website
  • Unlimited messages
  • AI intent detection
  • RAG knowledge base
  • AI skills toolkit
Start 14-Day Trial
Professional
$19.99/mo
For growing teams
  • 10 seats
  • 3 websites
  • Unlimited messages
  • Intent detection + auto-routing
  • Multi-platform integration
  • SLA monitoring
  • Priority support
Start 14-Day Trial
Enterprise
Custom
Tailored to your scale
  • Unlimited seats
  • Unlimited websites & messages
  • Private deployment
  • Custom AI model
  • SLA guarantee
  • Dedicated success manager
Contact Sales

Ready to Automate 85% of Your Support?

Join teams already using Nova Chat to deliver instant, intelligent customer support around the clock.

Get Started Free → See Pricing

Nova Chat · AI Software Development Company